Last updated: June 2025

Privacy Policy

General Data Protection Regulation (GDPR EU 2016/679) and Andorran Qualified Law on Personal Data Protection (LQPD, 29 April 2021)

1. Data controller

GimFit Carrer Sant Salvador, 2, 2-1 · AD500 Andorra la Vella · Principality of Andorra Tax ID (NRT): [Pending assignment] Email: info@gimfit.com

2. Personal data we collect

We collect only the data necessary to provide the service: User account: first name, last name, email address, password (encrypted). Trainer profile: photo, biography, phone, Instagram handle, sports specialties, availability schedule, training locations, CV (optional PDF). Client profile: date of birth, gender (optional), phone, notes on physical condition or injuries (optional, voluntarily provided). Bookings and sessions: date, time, location, price, booking notes. Communications: chat messages between trainers and clients on the Platform. Geolocation: only if the user activates the «Near me» filter. Not stored permanently. Billing: name, address and tax details of trainers for invoice generation. Credit card data is handled exclusively by the payment provider.

3. Purpose and legal basis

Account management and authentication — Legal basis: contract performance (Art. 6.1.b GDPR). Booking and schedule management — Legal basis: contract performance. Trainer–client communication — Legal basis: contract performance. Notifications and reminders — Legal basis: contract performance and legitimate interest. Invoice generation and tax compliance — Legal basis: legal obligation. Trainer identity and qualification verification — Legal basis: legitimate interest. Geolocation for proximity filter — Legal basis: explicit user consent.

4. Data retention

Active account: data is retained for as long as the account is active. Deleted accounts: data is erased within 30 days, except where legally required. Billing data: retained for 5 years in accordance with Andorran tax law.

5. Recipients and transfers

GimFit uses the following service providers as data processors, with appropriate data processing agreements in place: • Neon Inc. — database hosting (EU/US, Standard Contractual Clauses) • Vercel Inc. — web hosting (EU/US, Standard Contractual Clauses) • Cloudinary — image storage • Resend Inc. — transactional email delivery • Twilio Inc. — WhatsApp notifications (optional, with consent) GimFit does not sell or share personal data with third parties for commercial purposes.

6. Your rights

Under the LQPD and GDPR, you have the following rights: • Access, Rectification, Erasure («right to be forgotten»), Objection, Restriction of processing, Data portability and Withdrawal of consent. To exercise any of these rights, contact us at: info@gimfit.com

7. Complaints to the supervisory authority

If you believe that the processing of your personal data does not comply with applicable law, you may lodge a complaint with: Agència de Protecció de Dades d'Andorra (APDA) Website: https://www.apda.ad · info@apda.ad EU residents may also contact the supervisory authority in their country of residence.

8. Security

GimFit applies appropriate technical and organisational measures to protect personal data, including password encryption, HTTPS connections, role-based access control and regular backups.

9. Changes to this policy

GimFit reserves the right to amend this Privacy Policy. In the event of material changes, we will notify users by email or via a notice on the Platform before they take effect.